Mad About Mountains is the epitome of a business that started 30 years ago and we think that Mad About Mountains is by far the best description of who we are.

We literally are Mad About Mountains.  They make us feel awesome.  We love being in them, on top of them, riding down them, running over them and…buying kit for them!

We’d kind of be a bit weird if we weren’t a bit mad about outdoor kit as we do work in an outdoor shop!

Madness aside…your kit is important, when you’re out in the elements you don’t want to worry if you have the right jacket or have that niggling feeling that your boots weren’t quite the best fit. 

The best kit you have is the kit you don’t think about!

We like to match people to kit.  There is no one size fits all and its important to remember that.  You have to find the best kit for you and then you will be at your best in the mountains.

How can we help?  Use us!  Use us for our kit experience.  We’re around kit all day every day and it counts.  We’re always talking to reps, getting training from brands, deciding what to stock for the next season, helping customers with decisions and most importantly wearing kit and using it ourselves.

We always try and stock a wide range to cover whatever you may need. 

And…whatever we have in the shop we do online as well.  If you have a query then FB message, call or e-mail us.

We’d like to hear from you!   Keep adventuring 😊

The Mad About Team

18-20 Market StreetKirkby Stephen Cumbria CA17 4QS

Mad About Mountains Click & Collect

Our Click & Collect service offers all the benefits of shopping online combined with specialist personal retail experience in one of our stores. Simply order your items, select Click & Collect and pick up your item at a time that's convenient for you. Best of all the service is completely FREE!

1. Add your items to your basket

Use our website to browse our catalogue of products with stock availability. When you find the item you want simply add it to your basket like you usually would.
 

2. Checkout using Click & Collect

Scroll down and choose Click & Collect as your delivery method. Enter your postcode at the checkout to find your closest store.
 

3. Choose the store of your choice and collect your items

Choose a store of your liking, click continue and complete the rest of our standard checkout steps and you’re ready to collect your item in store.

 

Frequently Asked Questions

When can I collect my order?

For items in stock at the chosen collection store, we will normally have your item ready to collect within 1-2 working days.

For items which are at the warehouse your order will be ready to collect in the time indicated on the website; or if at another store approximately 3 working days – please call in advance if you are making a long journey, just in case!

 

How will I know when my order is ready?

For every order we will send you an e-mail to let you know when your order is ready to collect. If you’ve ordered a bike we will contact you once you have placed your order to arrange a collection time.
 

What do I need to collect my order?

Please bring with you your confirmation e-mail, a photo proof of ID (i.e. passport, driving licence), and proof of address.

We will hold your order in store for 10 days, if you have any problems with getting to the store to collect your order please feel free to contact the collection store and we will happily extend this time where possible.
 

Can Someone Else Collect My Order?

Please contact the store you have chosen to collect from in advance and we will do our best to accommodate any changes relating to collection. 
 

How do I cancel/change my order?

If you wish to cancel your order or make any changes please contact the store directly, contact information can be found here. Please note, full refunds will be made via the original transaction made with our online team.
 

How do I return my order?

Our normal returns policy applies to all Click & Collect orders, for more information see our returns policy. You can also return directly to the store.

 

 

 

Quick Contact

017683 72525 sales@madaboutmountains.co.uk 18-20 Market Street Kirkby Stephen Cumbria CA17 4QS

Opening Hours

Monday
09:00am - 17:00pm
Tuesday
09:00am - 17:00pm
Wednesday
09:00am - 17:00pm
Thursday
09:00am - 17:00pm
Friday
09:00am - 17:00pm
Saturday
09:00am - 17:00pm
Sunday
10:00am - 17:00pm

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